Tourism Industry Crisis and its Impacts: Investigating the Indonesian Tourism Employees Perspectives’ in the Pandemic of COVID-19

Main Article Content

Ikrar Genidal Riadil


The recent outbreak of Novel Coronavirus COVID-19 caused a worldwide paranoia due to its fatal nature. The pandemic of COVID-19 affects globally and also in Indonesia itself, wherein Indonesia, one of the affected, is the tourism sector. Indonesia is currently conscious of this pandemic infection, and harms the company, someone’s job career, especially since this pandemic disease is getting worse, it also has an impact on the tourism and hospitality sectors. This study is to investigate the Indonesian tourism employee’s perspectives’ who are working in the realm of tourism and hospitality industry, to see the impact of their jobs career. The researcher will use a qualitative study for this research. The study's data is collected from tourism employees in Indonesia, and ten questions have given to the employees. There are fifty-two tourism employees from a different company in Indonesia have participated in filling the questionnaires. Moreover, results are also generally highlighted in Indonesia about negatively impact the Indonesian to negatively impact the Indonesian tourism and the hospitality industry as a consequence of a significant pandemic of disease spreading throughout the world. Some positive and negative perspectives that are also apparent in the result of questionnaires. The conclusion, the aim of the study will further help the authority to take precautions and relevant policies also to be incorporated in the future. Also, it is to investigate the tourism employees from a different company in Indonesia’s beliefs and perspectives toward the impact of their jobs career in the pandemic COVID-19 have a good impact or not for jobs career.

Article Details

Author Biography

Ikrar Genidal Riadil, Universitas Tidar



Brahma, B. (2020). Oncologists and COVID-19 in Indonesia: What can we learn and must do? Indonesian Journal of Cancer, 14(1), 1–2.
Cam, L., & Tran, T. M. T. (2017). An evaluation of using games in teaching English grammar for first year English-majored students at Dong Nai Technology University. International Journal of Learning, Teaching and Educational Research, 16(7), 55–71.
Daga, M. K., Kumar, N., Aarthi, J., Mawari, G., Garg, S., & Rohatgi, I. (2019). From SARS-CoV to Coronavirus Disease 2019 (COVID-19)-A Brief Review. Journal of Advanced Research in Medicine (E-ISSN: 2349-7181 & P-ISSN: 2394-7047), 6(4), 1–9.
Darmawan, D., Miharja, D., Waluyajati, R. S. R., & Isnaeniah, E. (2020). Sikap Keberagamaan Masyarakat Menghadapi Wabah COVID-19. Religious: Jurnal Studi Agama-Agama Dan Lintas Budaya, 4(2), 115–124.
Darsono, D., Rohmana, J. A., & Busro, B. (2020). Against COVID-19 Pandemic: Bibliometric Assessment of World Scholars’ International Publications related to COVID-19. Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia, 5(1).
Djalante, R., Lassa, J., Setiamarga, D., Sudjatma, A., Indrawan, M., Haryanto, B., Mahfud, C., Sinapoy, M. S., Djalante, S., Rafliana, I., Gunawan, L. A., Surtiari, G. A. K., & Warsilah, H. (2020). Review and analysis of current responses to COVID-19 in Indonesia: Period of January to March 2020. Progress in Disaster Science, 6, 100091.
McKibbin, W., & Fernando, R. (2020). The economic impact of COVID-19. Economics in the Time of COVID-19, 45.
Muhyidin, A., Rosyad, R., Rahman, M. T., & Huriani, Y. (2020). Urgensi Penjelasan Keagamaan terhadap Keluarga Suspek Pasien Dalam Pengawasan (PDP) Covid-19 di RSU Pakuwon, Sumedang. Hanifiya: Jurnal Studi Agama-Agama, 3(1), 35–42.
Price, M. F., Moss, L. A. G., & Williams, P. W. (1997). Tourism and amenity migration. Mountains of the World: A Global Priority., 249–280.
Quinn Patton, M., & Cochran, M. (2007). A Guide to Using Qualitative Research Methodology. In Medecins Sans Frontieres.
United Nations World Tourism Organization. (2020). Impact Assessment of the Covid-19 Outbreak on International Tourism. Unwto.Org.
World Health Organization. (2020). Coronavirus disease 2019 (COVID-19): situation report, 73.
World Travel & Tourism Council. (2020). Coronavirus puts up to 50 million Travel and Tourism jobs at risk says WTTC. Wttc.Org.
Worldometer. (2020a). COVID-19 CORONAVIRUS PANDEMIC. Worldometers.Info.
Worldometer. (2020b). Indonesia Coronavirus - Worldometer. Worldometers.Info.
Woznitza, N., Hare, S. S., & Nair, A. (2019). Covid-19 pandemic: Summary of current and emerging issues for radiographers. Work, 20.